 ♥Abel Metal Services Pty Ltd – Australia – http://www.abelmet.com.au
 ♥Abhijeet Ferrotech Limited – India – http://www.abhijeet.in/ferroalloys.html
 ♥Access World Logistics (Singapore) Pte Ltd
 ♥ACE Warehousing and Logistics（Shanghai） Co., Ltd
 ♥Afarak Group – South Africa – http://www.afarak.com/en/
 AFARAK Hong Kong
 Afro Minerals Trading AG – Switzerland
 Aksu Group – Turkey – http://aksugroup.com/kurumsal/
 ♥Alex Stewart (Assayers) China Ltd.
 ♥Alex Stewart International Malaysia Sdn Bhd
 Alfred H Knight
 Alfred H Knight China
 ♥Alloy Consult – UK – http://www.alloyconsult.com/
 Alloys & Metals INDIA
 ♥ALS Inspection UK Ltd
 ♥Alser Madencilik Turszm San ve Tic AS – Turkey – http://www.alsermaden.com/
 American Metal Market Events – UK – https://www.amm.com
 AMG Superalloys – UK – https://amg-s.com/
 ♥AMG VANADIUM LLC
 ♥Anglo American Marketing Limited Singapore Branch
 ♥Anjaney Ferro Alloys Limited – India
 ♥Anyang Changjiang Industrial Co.,Ltd – China
 ♥Anyang cheegoole Co.,Ltd
 ♥Anyang Jinfang Metallurgy Co Ltd
 ♥Anyang Xinyi Alloy Co.,Ltd
 ♥ArrowMetals Asia Pte Ltd – Switzerland – http://www.arrowmetalstrading.com/
 Asansol Steel Castings Pvt Ltd – India – http://www.ascplindia.com/
 ♥Asia Metals + Ferro Alloys
 Atlantic Alloys – USA UK – http://www.atlanticalloys.com
 Autlan – Mexico – http://www.autlan.com.mx/
 ♥AVEKS (SUISSE) SA – Switzerland – http://www.aveks.com.tr/
 ♥Aveks A.S.
 ♥AVEKS AS
 ♥Aveks China
 ♥Aveks India
 ♥Baise City Guangda International Trade Co.,Ltd – India
 ♥Balasore Alloys Ltd – India – http://www.balasorealloys.com
 ♥BBA RESOURCES PTE. LTD.
 ♥Beijing LY International Trading
 ♥Beijing Metalmax International Trade Co.,Ltd
 ♥Beijing Qigao Techology Development Co.,Ltd
 Bhutan Ferro Alloys Limited – Bhutan – http://www.dhi.bt/bfa
 Bradken – – https://bradken.com
 Bradken Resources Pty Ltd
 Brindavan Enterprises Pvt Ltd – India – http://brindavanent.com/
 ♥Briway Resources Limited
 C Steinweg Handelsveem BV – Netherlands – https://www.steinweg.com/en/
 C&D LOGISTICS (TIANJIN) INDUSTRY CO.,LTD
 C.Steinweg Logistics (Lianyungang) Co., Ltd
 Calcutta Metal Depot – India
 Carbomax AB – Sweden – http://www.carbomax.se/en/english/
 ♥Carbomet Ltd
 ♥Carbon Resources Private Limited – India – http://www.carbonresources.in/
 CBMM – Brazil – https://www.cbmm.com/
 CCMA LLC – United States – http://www.ccmallc.com/
 CCMA, LLC
 ♥Cedie – Spain – http://cedie.com/en/home/
 CELLMARK METALS – Sweden – https://www.cellmark.com/divisions-business-units/metals/
 ♥Chayouqianqi Tengfei Ferroalloys Co.,Ltd
 ♥ Chiaturmanganum Georgia Ltd – Georgia – http://chmg.ge/
 China National Nonferrous Metals Imp & Exp Jiangxi Corp Ltd
 China nonferrous metals import and export jiangsu company
 China Steel Corporation
 Chongqing city Bosai Minerals(Group) Co.,Ld
 Chongqing Kangmeng Trade Co Ltd
 Chongyang County Ocean Vanadium Industry Co, LTD
 Chrome market specialist
 ♥ CIMM GROUP LTD – UK – http://www.cimmuk.com/
 Climax Moly Mkt Corp – USA – http://www.climaxmolybdenum.com/
 Climax Molybdenum Asia Corporation
 CMC COMETALS – USA, China, Europe – https://www.cmc.com/en/global/locations/asia/company/cometals
 CMOC International – Brazil, China, Australia, Africa – http://www.cmocinternational.com/
 CMOC Sales and Marketing Limited
 Coaltrans Conferences – UK – http://www.coaltrans.com/
 Codelco Chile – Chile – https://www.codelco.com/
 Codelco Shanghai Co Ltd
 Commexim Group a.s. – Czech Republic – http://en.commexim.com/
 Consolidated Minerals Shanghai Representative Office
 Cronimet Shanghai Co Ltd
 DABO METAL – South Korea – http://www.dabometal.co.kr
 Daido Kogyo Co Ltd – Japan – https://www.did-daido.co.jp/en/
 DALIAN ZHONGTAI SHENGYU TRADING CO.,LTD
 DCM Alloys – Austria 
 Dedeman Madencilik San ve Tic A.S. – Turkey – https://www.dedemanmaden.com/
 Delta Group
 ♥ Department of Mineral Resources – Zambia – http://www.dmr.gov.za/
 Dillinger – Germany – https://www.dillinger.de
 Duferco SA – Switzerland – http://www.duferco.com/
 East Metals AG – Switzerland – http://www.evraz.com
 ♥ Eastern Metallurgical Co., Ltd. – China
 Ekin Maden Tic Ve San AS – Turkey – http://www.ekinmaden.com.tr/
 ♥ ELMET SA DE CV – Mexico – http://www.elmet.com.mx/
 Emirates Steel Industries – UAE – https://www.emiratessteel.com
 ♥ Enertec Co., Ltd.
 Eramet Comilog Manganese
 Eramet Nickel
 Erdemir Group / Eregli Demir ve Celik Fab. T.A.S.
 ♥ Erdos Xijin Kuangye Co Ltd – China
 Euromet SA – Switzerland – http://www.eurometsa.com/
 Euro-Rijn International B.V. – Netherlands – https://www.eurorijn.com/en/
 Evraz – Russia, Canada, USA – https://www.evraz.com/
 Evraz East Metals AG
 Evraz East Metals NA LLC
 Evraz, EastMetals AG
 ♥ Facor Alloys Limited – India – http://www.facoralloys.com/
 ♥ Falek Latina S.A.S. – Colombia – http://faleklatina.com ; Trader
 ♥ FERROMET AB – Sweden – http://ferromet.se/
 Fondelco Metal & Alloys Pvt Ltd – India – http://www.fondelco.in
 Full Comex Trading S.A. – Brazil – http://www.fullcomex.com/
 ♥ Galmet SPA – Italy – http://www.galmet.it/
 Gautam Ferro Alloys ( Unit of : Bihar Foundry & Castings Ltd) – India – http://bfcl.in/gautam-ferro-alloys/
 Gems(Tianjin)International Trade Co.，Ltd
 GeoMet International BV – Netherlands – http://www.geomet.nl/
 Gerdau
 GF Futures (Hong Kong)
 ♥ GJ Steel Public Company Limited – Thailand – http://www.gjsteel.co.th/
 Glencore
 Glencore International AG
 Global Minerals Corp
 Global Mining Inc.-Turkey
 Grand Build Metal Intanational Co Ltd
 ♥ Great Atlantic Enterprise Inc – Taiwan – http://www.chinametal.com.tw/
 ♥ GS EcoMetal Co., Ltd – Korea – http://www.gs.co.kr/en/branch/gs-ecometal
 Guangxi steel resources trading co. LTD
 Guangxi Wuzhou Metal Stainless Mill
 Guizhou MGI(Hong Kong) Co., Limited
 Guizhou Province Energy and Mineral Import and Export Co.,Ltd
 ♥ Gulf Mining Materials Co – Oman – https://www.gulfmining.com
 Gulf Mining Materials Co LLC
 Gulf Mining Materials Co.
 ♥ Gunvor Singapore Pte Ltd
 ♥ Hangten Asia Co Ltd
 HANWA CO., LTD.
 ♥ HASCOR USA, Inc. – USA, Mexico, etc – http://www.hascor.com/
 HEBEI LONGSHENG METALS＆MINERALS CO,.LTD
 ♥ Hempel Intermetaux SA – Switzerland – https://www.intermetaux.ch
 Hoa Phat Dung Quat Steel JSC – Vietnam – http://www.hoaphat.com.vn/cong-ty-cp-thep-hoa-phat-dung-quat/
 Hoa Phat Hai Duong Steel JSC
 HuaDe County Tiancheng Ferroalloy Co. Ltd
 Huludao Xingye Metal Mining Co Ltd
 Hunan Jinlong Manganse Co.,Ltd
 Hunan Sarkar Steel Trading Co.,Ltd
 Hyundai Steel Company – South Korea
 ICI SUISSE SA – Switzerland, Ukraine – http://ici-suisse.com
 Indian Metals & Ferro Alloys Ltd
 Indsil Hydro Power & Manganese Ltd – India – http://www.indsil.com/
 Inner Mongolia Ruihao New Material Technology Co. LTD
 ♥ Innovation Worldwide DMCC –  Hong Kong – http://www.iwwdxb.com/
 International Manganese Institute – France – http://www.manganese.org/ ; Conferences
 IPM Commodities Pvt Ltd – India – https://www.ipmllp.com; Trader
 ♥ J & E Trading Ltd – UK – http://www.jetrading.co.uk/
 ♥ Jai Balaji Industries Limited – India – https://www.jaibalajigroup.com
♥  Jajoo Exim Pvt. Ltd. – India – http://www.jajoogroup.com
 ♥ Jenly International Ltd. – Hong Kong
 JFE Shoji Trade Corporation – Japan – https://www.jfe-shoji.co.jp/en/
 ♥Jiangsu Aochong Industrial Co.,Ltd
 ♥Jiangsu New Hengyi International Trade Co.,Ltd
 ♥JIANGSU ROYEE MINERALS COMPANY LIMITED
 ♥Jiangyin hongrui cored wire Co.,Ltd
 Jinduicheng Molybdenum
 Jinduicheng Molybdenum Co., Ltd
 ♥JINLI GROUP CO.,LIMITED
 JSC “PIT”
 Kalahari Trading AG
 Kamman Group – India
 ♥Kay Bee Foundry Services PVT LTD – India – http://kaybee-group.co.in/
 ♥KMET CO.,LTD – Australia – https://www.kmetgroup.com/
 ♥KOREA NON-FERROUS METALS CO.
 ♥Kothari Metals Ltd – India – http://www.kotharimetal.com/
 KR Metals – India
 Lanxess Pty Ltd – South Africa
 Lanzhou Sunrising Ferroalloy Co Ltd
 ♥Largo Resources – Brazil – http://www.largoresources.com
 ♥Lianyungang Zuntuo mineral Co.,Ltd
 ♥Liberty Onesteel – Australia
 ♥Lion International Trading Co.,Ltd – Hong Kong
 ♥LLC “T-Service Logistics”
 ♥LLC URM Company
 London Metals Ltd – UK
 ♥LS Alloys Trading Sarl – Luxemburg, China, Germany – http://www.lsalloys.com/
 ♥M.M. Ceramics & Ferro Alloys  – India – http://www.mtcgroup.in/mmcfa.php
 M.P METALS AND ALLOYS – India
 M/S Hira Electro Smelters c/o Hira Power & Steels Ltd – India
 M/S Team Ferro Alloys Pvt Ltd
 Magnitogorsk Iron & Steel Works –  Russia
 Magotteaux International SA – Mexico – https://www.magotteaux.com/
 Mahadev Metaliks Private – India
 Mahindra Sanyo Speacial Steel Pvt Ltd – India
 Maithan Alloys Ltd – India
 MARCO METALES MEXICOSDE RLDECV – Mexico – http://marcodemexico.com
 ♥Marmara Metal Mamulleri TIC AS
 ♥Marmara Metal Mamulleri Ticaret A.S.
 ♥Marubeni Tetsugen Co Ltd – Japan – http://www.marubeni-tetsugen.co.jp ; Trader
 Meca Trade Oy – Finland
 Mechel-Steel Management OOO – Russia
 MEDIMA – USA
 ♥MENGFA Ferroalloys – China
 ♥Merlion Resources Company Limited – Hong Kong – http://merlionresources.com; Trader
 ♥Merlion Resources Holdings Limited
 Metal Alloys – India
 Metal Bulletin – Events
 Metal Bulletin Asia
 Metal Bulletin Events
 Metal Bulletin Research
 Metal Partner Swiss AG – Switzerland
 ♥Metallic Alloys – India – http://www.metallicalloys.in/ ; Trader
 Metinvest Holding LLC – Ukraine
 Metraco NV – Bangladesh, Belgium, Germany, Switzerland – https://www.metraco.be/
 ♥ Metso Brasil Ind Com Ltda – Brazil – https://www.metso.com/br/brasil/
 ♥ METz Corporation – Japan – https://www.metz.co.jp/e/index_e.html  ; Trader
 MILLION LINK(CHINA)INVESTMENT LIMITED
 Minerais US LLC – USA
 Mitsui & Co Ltd – UK, Australia, USA
 MMC RESOURCES INC – USA
 ♥ Moly Cop – Chile, Mexico, Peru – https://molycop.com
 ♥ Mortex India – http://www.mortex.in/
 MPT Sweden AB
 Navodaya Trading DMCC – UAE
 ♥Ningxia Sheng Yan Industrial Group Co., Ltd
 ♥ Niobec Inc – Canada – http://niobec.com/en/
 Nizi International SA – Luxemburg
 Norilsk Nickel – USA
 North American Minerals – USA – http://www.naminerals.com/index.html
 ♥Novex overseas Private ltd – India
 Novolipetsk Steel – Russia
 Novotroitsk Plant of Chromium Compounds
 ♥Ntsimbintle Marketing and Trading
 Nucor/DJJ – USA – http://www.nucor.com/
 OFZ,a.s. – Slovakia
 Oman Chromite Co SAOG – Oman
 ♥ Orbit Impex – India – http://www.orbitimpexs.com/
 Ore & Metal Co Ltd – South Africa
 Ore & Metal Company Ltd
 Ore Alloy Development Corporation Limited – India
 Ore Alloy Development Corporation Ltd
 Oswal Minerals Limited – India
 Outokumpu Chrome Oy – GLOBAL
 ♥ PGS (East Asia) Pte Ltd – Singapore – http://www.pacorini.com/index.php?lang=en&Itemid=194
 ♥Portnex International Pty Ltd – South Africa – http://www.portnex.com/
 PRINCE
 PROFOUND ALLOYS – USA – http://www.profoundalloys.com/
 Prometal Corp – Japan
 PROSPERITY INTERNATIONAL SUPPLY CHAIN (SHENZHEN) CO., LTD – China
 PT MASTRATECH INDONESIA
 Qualivinyl SA – Switzerland – http://www.qualivinyl.com
 Rasill AS – Estonia
 ♥Raznoimport UK Limited – UK – https://www.raznoimport.co.uk/
 RFA-Japan
 Rohit Ferro Tech Limited – India – https://www.rohitferrotech.com/
 Rupa International – India
 Saarstahl AG – Germany
 ♥ Sail Minerals Pty Ltd – South Africa
 ♥Samchrome FZE – UAE
 Sanjay Commercial Co – India
 ♥Sara International – India – http://www.saragroup.co.in/index.aspx
 ♥Sarda Metals & Alloys Ltd – India –  http://www.seml.co.in/smal.php
 Scandinavian Steel AB – Sweden, Estonia, Germany, China – http://www.scandinaviansteel.se/offices/
 ♥Second Power LLC – Oman – http://secondpowerllc.com/
 ♥Shaanxi Head-Moly Industry Co.Ltd. – China
 ♥SHAANXI SHENGHUA METALLURGY-CHEMICAL CO.,LTD – China
 ♥Shaanxi Sinian Metal&Mining Co.,Ltd- China
 SHAKAMBHARI GROUP OF INDUSTRIES – India
 Shandong Xinzhonghui Energy Co. LTD – China
 ♥Shanghai Pengjin Trading Co.,Ltd
 ♥Shanghai Qunxian International Trade Co., Ltd
 ♥Shanghai Xin Wang Steel Co.,Ltd
 ♥Shanghai Xinwang Iron & Steel Co Ltd
 ♥Shanghai Zhongqi Futures Holdings Co.,Ltd
 ♥Sharp Ferro Alloys Ltd – India – http://www.sharpferro.com/
 Sheetal Ferroalloys and Ceremics India Pvt. Ltd. – India 
 ♥Shilpa Alloys pvt ltd – India – https://www.shilpaalloys.com/
 ♥Shinko Shoji Singapore, Japan – https://www.shinko-sj.co.jp/e/
 ♥Shivam Iron & Steel Co Ltd – India – http://www.shivamiron.com/
 Shree Bajrang Sales (P) Ltd – India – http://www.ferroalloy.co.in/
 ♥Shree Vaishanavi Ispat Ltd.
 ♥Shri Badrinarain Alloys & Steels Limited – India – http://www.sbaslindia.com/
 Shri Girija Smelters Ltd – India
 ♥Shyam Ferro Alloys Limited – India – https://www.shyamferro.com/
 Shyam Group of Industries
 Shyam Metalics and Energy Limited
 ♥Sidenal S A – Colombia – http://wwww.sidnal.com.co
 Sidenal SA
 ♥Simpac Metalloy Co Ltd – South Korea – http://www.simpacmetal.com/
 Sino Trust Corporation – China
 ♥SINOKIND (TIANJIN) INTERNATIONAL CO., LTD – China – http://sinokind.cnfeol.net/contact.html
 Sinosteel Deyuan Mineral Product Co. Ltd – China – http://en.sinosteel.com/
 Sinosteel South Africa Pty Ltd
 SMR – Steel & Metals Market Research
 Songtao Sanhe Manganese Group Co., Ltd – China
 South32 – Australia, South Africa
 South32 Marketing Pte Ltd- Australia, South Africa
 ♥Southern Africa Ferro Alloys Limited – Zambia – http://safalzambia.net/web/index.php
 ♥Spring Autumn Commercial Trade Co Ltd
 ♥Stratmet Ltd – Switzerland – https://www.stratmet.biz/
 Sumitomo Corporation – China
 Sumitomo Corporation China Holding Ltd
 Sumitomo Metal Mining Co., Ltd
 ♥Surya Alloys Industries Ltd – India
 ♥TD TMZ – Russia – http://english.td-tmz.com/; trader
 ThyssenKrupp Raw Materials GmbH – Germany
 ♥Tianjin Alloy Earth Metal and Minerals Co.,Ltd – China
 ♥Tianjin Handelsveem International Logistics Co. Ltd
 ♥TIANJIN SANYOU COMMERCE &TRADING CO.，LTD.
 ♥Tianjin Wuchan Hoperay International Minerals Co. Ltd
 ♥Tianjin Zhongjun International trade co., LTD
 ♥TIANJIN  TAILIANDA  INTERNATIONAL  FREIGHT  AGENCY  CO., LTD
 ♥Toda Kogyo Europe – Europe, Japan – http://www.todakogyo.co.jp/english/
 ♥Tokmak Pty Ltd T/As Global Trade Trust – Australia – http://www.globaltradetrust.com/index.php/contact-us
 Traxys Far East Ltd. – Global, Brazil, USA, Peru, Mexico – https://www.traxys.com
 TS Asia (Hong Kong) Ltd
 Tshipi e Ntle Manganese Mining – South Africa – https://www.tshipi.co.za/
 TTP Squared Inc – USA
 Tubatse Chrome Pty Ltd – South Africa – https://www.srk.co.za/en/tubatse-chrome-steelpoort
 ♥TUF Metallurgical Pvt Ltd – India – http://www.tufgroup.com/
 ♥Tula Steel – Russia
 Turfes Alyaj Dis Tic Ltd Sti – Turkey
 Uni Metal Co., Ltd. – South Korea
 UniChrome AG – Switzerland – https://www.unichrome.ch
 Uttam Value Steels Ltd – India – https://www.uttamvalue.com/
 ♥ Victors Enterprise Co Ltd – Taiwan – http://www.victorse.com.tw/English/about.asp ; Trader
 Vietnam Hai Duong New Resources Metallurgy Shareholdings Company
 ♥ Walsin Lihwa Corporation – Taiwan, China
 ♥ Westbrook Resources Ltd – UK – http://www.wbrl.co.uk/
 Wogen Resources Limited – UK, China – https://www.wogen.com/
 ♥World Metals & Alloys (FZC) – UAE – http://www.wmalloys.com
 World Metals and Alloys – China
 ♥Wuhu Guanyi Materials Co.,Ltd – China
 ♥Wuhu xinyuan material trade Co., LTD – China
 ♥XIAMEN YONGDEHUI TRADE CO.,LTD. – China
 ♥Xiangxi Fengda Alloys Ltd – China
♥ Xinhairun Trading Company Limited – China
 Yildirim Group – Turkey – https://www.yildirimgroup.com/
 ♥ Yonghe Metal Co Ltd 北京贸易公司，金属硅、镁锭、硅铁 – China

My performance has been poor.

Need to focus on selling Coke Breeze from the USA to Sintering furnaces

• Vale
  • Allegedly produce 600,000mt of sintered manganese ore per year
• South 32
• Assore?
• NOT Eremat Comilog

Need to get the Coke Breeze Specifications from Anthony or YanKun

Need to have more persistence in contacting companies.

Luna follows the market price (in China)

• www.cnfeol.com
• from SiMn producers
• Price changes once a month via tender (at the steel plants)
  • steel plant purchases materials once a month
• Retail market price gets updated every week
• Price in China depends upon
  • environmental factors (air pollution)
  • Manganese Ore Price
  • Met Coke

Who has the SiMn clients?

• Luna Clients
  • Someta (Senegal)
    • They purchased 80mt in July
      • they got another company to pay USD to Millionlink
      • They have to pay agents charges/commission to 3rd party
      • Makes the cost higher
    • Problem with Payment, Cannot pay in USD
    • Looking to open a USD account in Dubai
      • maybe solved in 1 month
    • Previously they pay in CNY
      • Now the CNY exchange rate is bad
    • From India to Dakar (Senegal) is very far (40 days shipping)
    • Problem is the Bank Loans in HK (All bank loans are in USD)
  • 2 more Chinese Companies
    • These Chinese companies have a target prices of 1040USD/mt
    • Millionlink’s purchase price is currently 1080 USD/mt
    • Chinese produces are offering 8500 CNY/mt (including VAT and Port Charges)
      • VAT 16% + 2% customs tax
      • Port Charges (100CNY /mt)
    • Waiting in Air Pollution to cause price to go up.
      • Chinese regulation
• Natalie
  • Topy, Eikyuu (Japanese)
    • Price Problem
    • Their required price is 100USD/mt lower than Millionlink price
    • Indian producers are offering to them directly
      • They are buying in Bulk
      • To get long term contracts the Producers need to offer very low prices
      • The price the Japanese companies are buying for is lower than the price Neha can get from her suppliers
    • Normally will purchase 1000 – 3000 every 3 months (though 1 – 3million USD)
  • CarboMinerals (South America)
    • Require FeSiMn with low phosphorus
    • Their final price is 70USD/mt lower than our price
      • the low phosphorus should be of higher price
  • Casa (Equador)
    • Only purchase FeSiMn 65/17
    • Also price problems this year
    • They are getting a lower price from India
    • Haven’t lost enquiries… only rejected based upon price
    • Maybe a problem if our prices remain high
• Chris
  • Changhsien Japan (Trader sells to Taiwan & Japan Markets)
    • They are expecting a target price 1060 USD/mt
      • quantity 100 – 200 mt (quantity depends upon price)
    • Millionlink price 1120 USD/mt (Difference 60USD)
      • discount price is 1105 USD/mt
    • Customers are going directly to Indian suppliers
  • Tryvat (Ukraine)
    • bought 2 shipments from Millionlink
      • 50 tons (2 containers)
    • after that tried to promote to them, but now the mainland price is better than the imports
    • choose to buy HCFeCr instead
  • AnYangJinFang (China)
    • price… USD too high
• Faymie
  • China Steel Corp. (Taiwan)
    • just finished a tender, but Millionlink failed
    • Did not inform the winning bid
    • millionlink prices too high
  • Other companies (approx 4) have no requirement for FeSiMn
• Anthony
  • 2 Nigerian Clients
    • Purchase order for November
    • 600 – 700 mt
    • Price offer :1195 USD /mt (including taxes & shipping)
      • validity until end of this week ending 2018-10-13
    • CIF ONNE Port (Nigeria)
    • Shipping from India
  • Iraq Buyer (branch of a chinese company)
    • still discussing penalties
      • shipping 200mt manganese to them earlier (August/Sept)
      • they complained about a quality problem
      • asking for  70,000rmb penalty
      • problem with the size & silicon content
    • Potential problems with the inspection
      • Inspection report was inaccurate
      • Potential problems with the inspection method in India.
  • Other clients have only small demands
    • none of them want to order?
• Easdy

Which Indian suppliers are giving the lower price?

Factories are buying directly from the suppliers.. cutting out middleman.

Missing orders for SiMn

List of MVCs for SiMn

Potential Reasons for Missing Orders

Can we contact customers?

Meeting Summary – Customer Satisfaction

Inner Customers – Other Staff Members

• Serving each other in the department
• Measure Sales & Purchasing Interactions
• Demonstration of the new Billionlink Interaction Review System

1. Requested tasks are not being completed
   • Inner Customer Satisfaction to ensure tasks are complete
     1. On Time
     2. Satisfactory standard

Konrad’s Unanswered Questions (didn’t get an opportunity to ask)

1. How is it linked to the Job/Task?
2. Is the feedback automatically activated?
3. What happens if you ignore it?

Outer Customer – External Paying Customers

• Customers are rarely filling out the survey form.
  • When are the survey forms sent out?
    • at the time of Payment (Natalie)
  • Forms are sent personally, the system doesn’t automatically send them out
• Konrad needs to get an example of the email survey form
• Other options
  • Have the customer service department call the customers to get their feedback
• Main problems
  • Documentation errors
  • Quality of Product
  • Speed of shipment
• Many of these issues are already known by Millionlink staff
  • These issues are not being recorded in a way that statistics can be easily made
  • We need to know the issues and problems that we are not aware of
• Malfunction Reports – part of the ISO specification
• IDEA : Abandon the survey form
  • Evaluate the customer experience during the sales process
    • talk about their complaints then
  • What to measure?
    • communication
    • malfunctions
    • complaints
    • ease of the process
    • ease of update / situation
    • Overall customer experience
• Problems found by the billing departent
  • test results
  • delayed shipping
• Malfuctions are recorded in each record, but they are not collated into statistics
• Billing department handles most serious things
  • they do not contact the client directly
  • only sales/purchase department talks to clients directly
• Any sales staff who receives customer appreciation
  • should communicate with the rest of the company… not currently happening
• Sales staff to complete a “Contract Summary”
• Look at ways to make the survey more useful

Suggest Thought Topics

The following indicators combine to express customer satisfaction from different perspectives:

Customer Satisfaction Survey

Konrad’s Notes

• Customers are unlikely to fill out a survey form
  • very basic form, no branding, unprofessional appearance
• Make the process for userfriendly
  • Alternative methods
    • Make the survey on the website
    • Survey on Wechat?
    • Survey on Facebook?
    • Survey on Email
    • Do a phone survey : independent staff (not sales)
  • make sliders to indicate levels of satisfaction
  • make the form able to be completed in 2-3 minutes
• Provide an incentive for customers filling out the form.
  • Starbucks giftcard
  • End of year lucky draw

Meeting Summary

• Recommended : every 3/6 months verify the backups of the Billionlink System.
• Recommended : Password storage – place all admin passwords into the safe
  • update every 6 months
• Recommended : Lock the door to the server room
  • potentially replace the door to the server room with a grill door to aid cooling
• Currently using SOAP over HTTP
  • Data is encrypted inside SOAP
  • Recommended : SOAP over HTTPS
    • maybe slower, but if there are relatively few HTTP requests, then shouldn’t be noticeable.
• Internet Storage
  • Tencent Storage is not being well utilized, only data from 2017
  • KONRAD : Need to create a demonstration of Synology Cloud for Summer
• VPN, fine for personal, legally gray for the company
• Customer survey in the Billionlink system… somewhere
  • Get the sales people to ask the questions
  • customers worried about legal liability if they give a good report, will not be able to backtrack
  • want to know what the customers are most satisfied with
  • we need something to encourage our sales reps with
  • maybe get Konrad to contact the customers directly as an independent consultant
  • MR CHEN : Staff to Staff Satisfaction (inner customer satisfaction)
    • 5 Levels – Highly Unsatisfactory, Not good, Neutral, Good, Very Good

Information Technology

Data Loss

Types of Data Loss

• Catastrophic Data loss
  • Hard drive crash
  • Earthquake
  • Accident
    • water/tea/coffee spilling on the server
  • Theft of equipment
    • How secure is the office?
    • How secure is the server?
    • Is the office vulnerable to competitor sabotage? (probably very unlikely)
• Data corruption
  • Accidental
  • Deliberate
• Corrupted backups
• Backup testing
  • Are backups periodically tested to see if the system works?
• Millionlink Server setup 
  • A copy of the server is located here in Millionlink.
  • Main server is offsite, backend with RAID 5
  • Every 24 hours the difference in the database is copied to the server in Millionlink
  • Every week a full copy of the system is downloaded to Millionlink and stored for 6 months.
• Hacking & Cybercrime
  • Data breaches
  • Losing of Customer Data
    • is there sensitive customer data contained in the system?
      • Bank accounts
      • confidential information?
  • The website is connected to Billionlink
    • how likely is it that the website can be hacked to gain access to billionlink?
  • What are the password choices for the system (simple passwords are easier to hack)
    • Billionlink password requirements are very strong
    • what about mail.millionlink.com?
  • Does Millionlink need intrusion detection?
    • no IDS from the  server
• Is there data on employee computers which isn’t being backed up?
  • I know that this happens

Recommendations

• every 3/6 months verify the backups
• Password storage – place all admin passwords into the safe
  • update every 6 months
• Lock the door to the server room
  • potentially replace the door to the server room with a grill door to aid cooling
• Currently using SOAP over HTTP
  • Data is encrypted inside SOAP
  • Recommend SOAP over HTTPS
    • claims of being slow – maybe up to 25% slower
• Need to create a demonstration of Synology Cloud

Outsourcing

• Outsourcing risks (for offsite backup)
  • What is the company providing offsite backup?
  • Is the company reputable?
  • Is the company reliable?
  • How is the company implementing their offsite backup?
  • China Unicom : On the same Server
    • Website – www.millionlink.com
    • Billionlink
  • Millionlink Forwarding Company
    • Website on a seperate server
    • http://ml-trans.com/

Ease of Data Retrieval

• Can data be retrieved quickly and accurately
  • currently huge volumes of paper documentation
• Can more data be stored and sorted digitally
  • scanning, cataloging, & saving copies of all contracts & shipping documents.
• Should the company use a common file server?
  • worried about having too many systems to maintain
• Use of VPNs to contact customers who use banned social media platforms (whatsapp)
  • I know several salespeople use their own VPNS
    • is this a legal risk ?
    • for individuals its no risk
    • for the company it is a risk

Expertise Loss due to Employee Leaving

• Employees not passing on valuable information & training
• Pool of expertise in company not large enough to cover employee resignation
• Disconnect with the leaving employee’s customers
  • Should each customer have 2 points of contact in the company?
• Employee stealing customers after leaving
  • Are employees treated badly or unfairly? (hard to imagine that at Millionlink)
  • Are there employees who are likely to steal information?
• What if a key employee retires or is incapacitated?
  • CEO
  • Other Managers
  • IT staff

Staff Training

• Is the employee induction sufficient?
• Are Staff being trained effectively
• Is Staff training is consistent (how much variance from employee to employee)
• Is Staff training being kept up to date

Documentation

• are key procedures in the company being documented?
• is there sufficient documentation for the running of the company
• is the documentation regularly inspected and updated?

Billionlink System

• Search restrictions
• Overly complicated
• Documentation system flawed
  • Documentation is not trivial to update
  • Documentation should be the heart of the business, everyone should use it
• Usernames convoluted
• Procedures
  • Customer Satisfaction
    • being able to fix errors permanently
    • quick communication
    • quick resolution of issues
    • How to measure customer concerns?
    • Make sure customers are kept up to date
    • Customer survey in the Billionlink system… somewhere
      • Get the sales people to ask the questions
      • cusomters worried about legal liability if they give a good report, will not be able to backtrack
      • want to know what the customers are most satisfied with
      • we need something to encourage our sales reps with
      • maybe get Konrad to contact the customers directly as an independent consultant
      • Mr Chen : Staff to Staff Satisfaction (inner customer satisfaction)
• Handling of Data
  • issue tracking?
  • CRM?

Information Security

• Don’t leave the server room unlocked
  • issues with heat in the room?
  • airconditioning?
• UPS
  • any power protection / surge protection of billionlink server?
• Email Security appears OK
• Billionlink Security
  • SOAP in HTTP (should be in HTTPS)
  • Some data being sent in Plaintext (ie usernames)
  • Rest of the data appears to be encrypted, but not 100% sure
• Anti-virus / Anti Malware?

Fileserver

• Does the company need a shared fileserver?
• Does the company need cloud storage? Dropbox, Synology Cloud,
  • Advantages that this will allow for communication between offices (HK, Tianjin, India)

Document Retention

• Keep the paper system.
• Add a digital system of document retention
  • Properly indexed so searching is fast
  • Currently some scanned documents are saved on individual computers
  • Paper-Free Processes?
• Using Internet disk on tencent
  • not being used effectively
  • only used in 2017 currently

Backups

• Information stored on employee PCs
• Disaster recovery?
  • Has a disaster recover been attempted
  • any audits of backups?
• Internet disk on the tencent mail.millionlink.com

VPN

• Used for connecting to Google, Instagram, Whatsapp, Facebook
• Some staff use one already?
• What are the legal ramifications for a company wide installation
  • Chinese VPN Providers
• Too legally gray for the company to attempt

Branding

• MillionLinkLetterHead
• A lot of work required
  • Logos
  • Layout
  • Spelling
  • Signatures
  • Millionlink website
  • Website Profiles
    • LinkedIn
    • Facebook
    • Instagram
    • Wechat

Printing & Fax

• Reasons for multiple printers?
• Color printing?
• Amount of printing per year?
• Cost in Ink?
• Consider an enterprise class MFC (Printer, Scanner, Fax)
  • Cheaper to run in the long term

Predicting the Market

• Use of Deep Learning to predict markets
  • requires lots of data
  • heavy on data processing
  • difficult to train
  • state of the art technology
• Garmann-klass to predict trends

Coke Promotion (Breeze / Nut ) Review

Konrad

LinkedIn now looking a bit more fleshed out.

South32

• Got in touch with the Meredith Gibbons
• She is the Community Officer, NOT Corporate Affairs
• Mostly useless, but has passed my contact details on
• If I don’t get a response in 2 days, I can try to get in contact with somebody directly at the smelter
  • Anna May Fauconnier, Vice President Operations
  • +61 3 6382 0200

Ferroglobe

• Have an inquiry form on their website.
• I don’t hold out much hope on a reply

Million Link is an International FerroAlloys & Steel Industry Trader based in Hong Kong. We currently have a supply of Metallurgical Nut coke which may be useful for your FeMn or SiMn Furnaces. Our cargo will be ready for shipment on the 15th Oct, 2018. Total quantity is 45,000mt ± 10% Specifications are available on request. We are also potentially interested in purchasing Manganese Slag if you have any available. If there is no immediate demand or supply, I would be happy to talk about future opportunities.

• LinkedIn holds more promising contact details, but I don’t have the connections (found these via google)
  • Thierry Alary
    • Raw Materials Procurement Director
    • Madrid, Madrid, Spain
    • https://www.linkedin.com/in/thierry-alary-39866516
  • F. Guillaume DUROYON
    • Manager Achats / Supply Chain
    • Dunkerque, Nord-Pas-de-Calais, France
    • https://www.linkedin.com/in/f-guillaume-duroyon-b94b5744/
  • Bertrand Loget
    • General Manager at Ferroglobe Manganèse France
    • Grande-Synthe, Nord-Pas-de-Calais, France
    • https://www.linkedin.com/in/bertrand-loget-06aa3327/
  • Ole Jørgen Østensen
    • Metallurgist at FerroGlobe Manganese Norway AS
    • Nordland County, Norway
    • https://www.linkedin.com/in/ole-j%2525C3%2525B8rgen-%2525C3%2525B8stensen-69903724/
  • Bjørn Ugedal
    • General Manager Ferroglobe Mangan Norge AS at Ferroglobe PLC
    • Nordland County, Norway
    • https://www.linkedin.com/in/bj%C3%B8rn-ugedal-18052125/
  • What are the best job titles to contact in a large company?
    • Salespeople?
    • Senior Management?

Luna

Previous

Yildirim (Sweden, Russia, Turkey) (not indirim)
Require 0.03 Max Phosphorus
New Requirment from Yildirim is Phosphorus 0.008 (Max)
V.M. 1%, Ash 13%, Sulfur 0.7%, Size 10-30mm

Indonesia (Qingshan) (Mr Zhao) Requires 0.025 phosphorus max
Millionlink Nut Coke phosphorus is too high

Summer Notes
Several Coke Plants produce Cok  with Phosphorus as low as  0.02, or .015
Various producers in China that MIGHT have Phosphorus as low as 0.008
We don’t know the factories.

Yan Kun

Previous

Kobelco (Japan)
Contact Manager is currently busy
they have enough coke right now
They have their own coke factory
They also purchase coke domestically (Long term contracts)

Zimbabwe
Phosphorus is too high

Most of the time they use “local” nut coke (Zim or SA?)

Glencore – Still waiting
Still waiting

2018-09-19 : All Sinter Furnace Companies sent to Yan Kun
no result yet

Easdy

Previous

Assore Group

ARM (assore subsidiary)
tried to send a general email, but no reply as of yet. Don’t know who is responsible for purchasing coke for the Assmang Plant.

OM Metal (South Africa) (subsidiary company for selling and marketing ferro alloys for Assore)
Easdy has not any progress yet
Still looking for the key person
Attempted too contact a subsidiary company (sent a general email) waiting for reply

Agent Sumitomo (Africa)

• Currently don’t have a purchase demand for coke

Sakula Ferro Alloy (Malaysia)

• Use Coke nut but already have a direct supply from china
• Easdy also sent them an email asking them to check with their related department whether or not they can use our nut coke specifications
• If they can use our specifications, they will ask us the price

Natalie

Previous

Phosphorus Content too high for her customers

Japan – quantity required is small

Vietnam – Phosophorus too high

Gerdau

• nut coke spec is OK, but no demand just now
• Natalie : manager (Mr Chu) has gone back to Brazil, so no path for inquiry
• Colombia, Brazil, United States – Steel Plants

Fayme

Previous

Dongbu is worried about the size of the shipment

will contact head office when given a price

Chris

Pertamma – emphasise on the CRI (Coke strength indicator), very important for them. Must be about 35%. Otherwise tehy will not consider our product.
We don’t know the CRI of our product.
We should  ask Mexio the CRI of their regular BF Coke. NO : The supplier will not guarantee the CRI

Dongbu Metals – Limited the size (10 – 30mm 90%). this is a problem, our size is too variable.
we have too large a shipment for Dongbu… they want only 3000mt

Vale

Who to contact?

• Brazilian Company
• 2nd Biggest Iron Ore
• Has Sinter Furnaces
• Mexico Coke Breeze

Konrad to Look at

Summer Update

为了配合钢厂10月份开始的采暖季限产，进一步缓解高锰市场压力，山西东方资源发展有限公司于9月25日开始检修3号高炉，检修时间4个月，检修期间每月高锰减少产量1.2万吨。
In order to tie in with the production restriction during the heating season, which began in October, the pressure on the high manganese market will be further relieved, Shanxi Oriental Resources Development Co., Ltd. began to repair No. 3 BF on September 25, the maintenance period of four months, the maintenance period of high manganese per month reduced production of 12,000 tons.

What product did they produce? FeMn? SiMn?

Making HCFeMn
Market for Manganese Alloy is currently saturated.
Reduction in supply will cause prices to rise
If the price of FeMn goes up, will the price of SiMn go up or down?
companies put furnaces into maintenance if the price is so low
FeMn uses very high quality Manganese Ore from Australia & SA
Companies are keen to buy Manganese Slag to lower costs
Putting furnace into maintenance will reduce the ferro manganese slag supply in china
stopping the furnaces as we go into winter to avoid the anti-pollution measures?? maybe not the reason
SiMn production in china is 7,000,000 t annually.
FeMn production is much less than SiMn
12,000 t per month = 144,000 t

Krakatoa Steel Met Coke

Indonesia has good quality coke (Low P – 0.05max, test results – 0.028)
The sizing is not consistent
Summer will investigate finding a company in Indonesia to process and sort the coke

Work Visa Process – Anthony

• Apply online
• Apply with the Tianjin Foreigners Department
• supply approx 10 documents + copies
  • Health Check
  • Passport
  • Police report
  • University Degree
  • Photo
  • Residence Permit
• Visa department will check all documents
• Then need to provide hte original documents
• If all documents are OK, they will provide a work permit

This was my inquiry to the primary Ferroglobe website.
http://www.ferroglobe.com

Million Link is an International FerroAlloys & Steel Industry Trader based in Hong Kong.

We currently have a supply of Metallurgical Nut coke which may be useful for your FeMn or SiMn Furnaces. 
Our cargo will be ready for shipment on the 15th Oct, 2018. Total quantity is 45,000mt ± 10%

Specifications are available on request.

We are also potentially interested in purchasing Manganese Slag if you have any available.

If there is no immediate demand or supply, I would be happy to talk about future opportunities.

Calling Meredith Gibbons

• Corporate Affairs
• TEMCO
• Direct : +61 7 4769 2243
• Plant (Tas) : +61 3 6382 0200

We have a supplier of Met Coke for your HCMnSi Furnaces

Nut / Breeze

• Available 15th October 2018 for shipment
• Total quantity ~ 45,000 mt 10% variance
• Chemical makeup
  • 0.038% Phosphorus
  • 0.6% Sulfur
  • 86.5% Fixed Carbon (84% min)
  • 12% Ash
  • 1.5% Volatile Matter (V.M)
• Sizing Analysis
  • >30mm : 5%
  • 12.5mm – 30mm : 78%
  • 6.4mm – 12.5mm : 13%
  • <6.4mm : 5%
• Loading Port : Lazaro Cardenas, Mexico

Looking to buy Mn Slag

Contact Details for South Africa?

Who should I speak to with regards to

• buying Manganese Slag
• selling Nut Coke (also Breeze)
• Getting in contact with South Africa?
  • HC & MC FeMn

Hi Meredith, My name is Konrad, and I represent Millionlink, an international FerroAlloys and Steel Trader based in Hong Kong.
I wanted to inquire about potentially doing some business with TEMCO with regards to supplying your furnaces with Nut Coke, and also potentially purchasing Manganese Slag from you if you have that available.

Who would be the best person to speak to?

Call Report

Coke Promotion (Breeze / Nut ) Review

Luna

Indirim (Sweden, Russia, Turkey)

Require 0.03 Max Phosphorus

Indonesia (Qingshan) (Mr Zhao) Requires 0.025 phosphorus max

Millionlink Nut Coke phosphorus is too high

Yan Kun

Cobalco

Contact Manager is currently busy

Zimbabwe

Phosphorus is too high

Most of the time they use “local” nut coke (Zim or SA?)

Glencore – Still waiting

Easdy

Coke Promotion (Breeze / Nut )

Look to find SiMn & FeMn producers

Anybody who produces Manganese Brickette (Sintered)

Use Coke Breeze + Mn Ore, insert into a continuous Sintering Furnace, produces briquettes

• Eramat Comilog
  • HuaZhou Mine (Gabon)
  • Cannot use our Coke Breeze from Mexico
    • We offered 70% Fixed Carbon
    • They require 84% Fixed Carbon (Low Ash)

Need to find other Sintered Furnace operators

• Any companies which operate a Sinter furnace
• All Sinter Furnace Companies sent to Yan Kun (Darlina)

Mexico Nut Coke

• Phosphorous – 0.045%
• India & European (Maybe South Korea) Foundries will use this percentage
• DongBu (South Korea) will buy 12,000 MT per month
  • They prefer to buy from a Chinese supplier to guarantee supply
• Millionlink minimum shipment is 20,000 MT
• Japan customers buy Nut Coke imported from China
• Some Companies produce low Phosporous SiMn hence cannot use the Mexico Coke Nut

Ferro Manganese / SiMn Producers

• FerroGlobe
  • Connected primarily by Linked-In
  • Originally Yan Kun’s customer, but she hasn’t contacted anybody.
  • Konrad :
    • Find out who to contact
    • Spain & France have big factories
    • Try contact via FerroAtlantic
• South 32
  • Konrad
    • Need to fin a contact in Tasmania
    • Coke Nut Purchase
  • Tasmania has a big Ferro-Manganese plant
• Assore
  • Easdy to Contact
• Vale
  • Brazilian Company
  • 2nd Biggest Iron Ore
  • Has Sinter Furnaces
  • Mexico Coke Breeze
• OM Holdings
  • Only 2 plants in Malaysia and Qing Zhou
• AML
  • Luna
  • They purchase directly from mainland China

Ferro Chrome

FerroChrome plans using Coke Nut

• South Africa
• China
• Turkey
  • Norway??? Indirim
• Russia

SamanCore (Glencore)

• SA most FerroAlloy plants located north of Pretoria
  • too far away from a Port to be economical to ship to
• SA Needs to import Coke

SinoSteel

• Has a plant in Zimbabwe
  • Maybe not controlled by sinosteel anymore

Qinshen

• Has a metallurgical coke plant in Indonesia

FeNi

• Production uses 2 Furnaces
  • 1st Step : uses a RKEF furnace (Rotary Kiln + Submerged Arc Furnace) : Ni Ore with Coke (or Anthracite) create a briquette
  • 2nd Step : melt briquette in electric furnace

Can we ship Nut Coke to China?

• India Price USD$310 / MT
• China has 16%VAT import duty
• 2700rmb Price Met Coke Lumpy in China
• USD$310 = RMB2124 (2018-09-20)
• RMB 2124 + 16%VAT = RMB 2464
• Maybe Profitable to Ship to China

Issues

• Need to keep data up to date in the Billionlink System